Account Executive

Ebbot - Account Executive

Are you a sales star looking to join a team of incredible colleagues and work with an AI-powered SaaS product that is truly shaping the future? If so, the role of Account Executive at Ebbot is the perfect opportunity for you!

About Ebbot

Founded in 2018, Ebbot was created by a team with deep experience in service excellence, having earned recognition for Sweden's most satisfied customers over the years. Our mission is clear: to provide businesses with the tools to eliminate poor customer service through automation and efficiency. To achieve this, we have developed a Service Automation Platform that leverages AI to automate service processes at scale, helping our customers reduce manual work and deliver better experiences.

Today, Ebbot is proud to support 200+ customers across 24 markets who use our platform daily to streamline their service processes. Our team, now over 35 strong, operates out of offices in Stockholm and Gothenburg, and was recently ranked as the 15th fastest-growing tech company in Sweden by Deloitte.

We are in the middle of transforming into a Partner-Led Growth company, meaning we put most of our efforts in sales, operations, and customer success into enabling our partners.

About the Role

We are looking for an experienced sales professional to take on a central role within our commercial organization. As an Account Executive, you will drive the full sales process — from identifying and prospecting new opportunities, to running customer meetings and closing deals, followed by a smooth handover to our project managers for implementation.

In addition to direct sales, you will also play an important role in supporting and enabling our partners. As we continue our transition toward a Partner-Led Growth model, you will actively collaborate with our partner network, helping them position, sell, and deliver value through Ebbot. This includes joint sales activities, coaching, and ensuring our partners are equipped for commercial success.

This is a dynamic role where you’ll interact with clients and partners across a wide range of service-intensive industries, regularly engaging with decision-makers at all levels — including CEOs, CTOs, Marketing Directors, and Heads of Customer Service.

You will also have the opportunity to contribute to the development of our sales strategy. Your ability to navigate different industries, manage complex sales cycles, and build strong partner relationships will be key to your success.

What We Expect from You:

• You have experience in B2B SaaS sales, but more importantly, you can deliver strong results and manage complex sales cycles effectively.
• You have experience in Customer Service, particularly within the tech ecosystem.
• You communicate fluently in both English and Swedish (spoken and written) and can convey complex messages in a simple yet professional manner.
• You are a self-starter, capable of organizing your workday to meet your goals.
• You come well-prepared to meetings and have a thorough understanding of every client conversation.
• You are humble, confident, and capable of building trust with clients by actively listening to their needs.
• You thrive in a team environment and love winning together.
• You support your colleagues and contribute to a positive atmosphere, whether things are going well or facing challenges.

What You Can Expect from Us:

• A vibrant workplace with all the excitement of being part of a fast-growing, thriving SaaS company.
• A place where you can grow, develop, and contribute to shaping our future strategy.
• On-the-job training and development.
• 30 days of paid vacation.
• A wellness allowance of 5000 SEK per year.
• Pension plan.
• A competitive base salary with a generous commission structure.
• A world-class SaaS solution.

The Recruitment Process:

1. Quick chat with the Head of Sales (15 minutes).
2. Interview with the Head of Sales (45 minutes).
3. 2nd Interview with the Head of Sales and CRO (60 minutes).
4. Case interview with the Head of Sales and/or CEO/CRO (60 minutes).
5. Reference check.

What are you waiting for?

Apply now! We are eager to find the perfect fit and fill this position as soon as possible. 🥰

At Ebbot, we are on a mission to change the world by providing a solution that will put an end to bad customer experiences forever. Our AI platform is not just a tool; it is the future of customer service, taking experiences to levels that we can only begin to imagine today. Join us and be part of something bigger than yourself. Together, we will shape the future!