Partner Manager

Ebbot - Partner Manager

Are you an experienced Partnership & Sales professional with a strong understanding of the tech ecosystem, service operations, and enterprise sales? Do you have the ability to build and scale partnerships across BPOs, consultancy firms, resellers, and technology providers? If so, this role could be your next big opportunity.

Partner Manager – Driving Growth Through Strategic Partnerships

About Ebbot

Ebbot was founded in 2018 by a team with deep experience in service excellence, having earned recognition for Sweden's most satisfied customers over the years. Our mission is clear: to provide businesses with the tools to eliminate poor customer service through automation and efficiency.

Today, Ebbot is proud to support 200+ customers across 24 markets who use our platform daily to streamline their service processes. Our team, now over 35 strong, operates out of offices in Stockholm and Gothenburg, and was recently ranked as the 15th fastest-growing tech company in Sweden by Deloitte along with Financial Times, naming Ebbot top 10 in Sweden and top 1 000 in Europe.

We are also honored to partner with industry leaders such as Topdesk, Salesforce, Accenture, among others, helping businesses harness the power of our platform to enhance customer service and drive automation.

About the role

As a Partner Manager, you will play a key role in expanding our reach through a strong network of partners. Our service automation platform requires integration, security compliance, and onboarding efforts, making partnerships a critical part of our business growth. You will:

✅ Identify and recruit high-potential partners, ensuring alignment with our strategic goals.

✅ Develop and execute partner enablement strategies to drive sales and adoption.

✅ Support partners in navigating enterprise sales cycles, which are often long and timing-dependent.

✅ Collaborate with internal teams (sales, delivery, security) to support partners with the best resources.

✅ Manage relationships with key global partners, with a primary focus on Europe.

✅ Monitor and optimize partner performance to maximize revenue generation.

What we expect from you:

🔹 Experience in B2B partnerships and sales – ideally within SaaS, service operations, and/or enterprise tech.

 🔹 Strong understanding of the tech ecosystem, including integrations, security, and compliance.

 🔹 Proven ability to work with BPOs, customer service providers, resellers, and/or consultancy firms.

 🔹 Strategic mindset with a hands-on approach to prospecting, engaging, and driving partner success.

 🔹 Ability to coordinate cross-functional teams and manage complex sales cycles.

 🔹 Global perspective – experience working across multiple markets, particularly in Europe.

 🔹 A Challenger with Strong People Skills – You build rapport easily and are naturally likable, but you’re not afraid to challenge the status quo, ask tough questions, and push for the best outcomes.

 🔹 Strategic Thinker – You quickly grasp a partner’s business model, goals, and strategic vision, allowing you to align our offering in a way that enhances their success.

 🔹 Value-First Approach – You understand that successful partnerships start from within—focusing first on what we can offer our partners, rather than just what they can do for us.

 🔹 Business Acumen & Commercial Mindset – You understand revenue models, sales cycles, and the financial drivers behind partnerships.

 🔹 Negotiation & Influence – You know how to navigate complex conversations and close high-value partnerships.

 🔹 Cross-Functional Leadership – You collaborate effectively with internal teams (sales, delivery, product) to make partnerships successful.

What you can expect from us:

• A vibrant workplace with all the excitement of being part of a fast-growing, thriving SaaS company.
• A place where you can grow, develop, and contribute to shaping our future strategy.
• On-the-job training and development.
• 30 days of paid vacation.
• A wellness allowance of 5000 SEK per year.
• Pension plan.
• A competitive base salary with a strong result-based upside.
• A world-class SaaS solution.

The recruitment process:

• Quick chat with the Head of Partnership  (15 minutes).
• Interview with the Head of Partnership (75 minutes).
• Personality and skills test.
• Case interview with the Head of Partnership and CEO (60 minutes).
• Reference check.

What are you waiting for?

Apply now! We are eager to find the perfect fit and fill this position as soon as possible. 

At Ebbot, we are on a mission to change the world by providing a solution that will put an end to bad customer experiences forever. Our AI platform is not just a tool; it is the future of customer service, taking experiences to levels that we can only begin to imagine today. Join us and be part of something bigger than yourself. Together, we will shape the future!

If you are a relationship-driven, strategic, and tech-savvy professional looking to make an impact in a high-growth environment, we’d love to hear from you.